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To secure your spot on a terranova biketours cycling adventure, you must either complete our secure online reservation form, which you can find on each tour page via the Book This Trip link or send us an email with your booking-details to info@terranova-touristik.de.
Before submitting your reservation, you must agree to our terms and conditions. Should you need any help or have any questions, feel free to reach out to us.
Please note that all reservations are subject to availability. If your requested dates are not available, you are under no obligation to proceed with the booking.
It is essential to review all the relevant details before submitting your reservation request, including ensuring that all questions are answered, your preferred dates and tour options are confirmed, and that you have carefully reviewed our terms and conditions. By submitting your reservation, you are making a formal booking request, which serves as a legally binding document. Please be aware that any changes after confirmation may incur a change fee.
Our form is designed to accommodate all of the tours we offer, including guided and self-guided cycling tours, bike-and-boat tours, and more. Not every field will be applicable to all tours, so please review the specific details for your chosen tour, including accommodation levels, tour lengths, inclusions, and exclusions.
To ensure accurate and timely processing of your reservation, please follow these steps:
- If you're booking a Bike and Boat tour that offers different cabin options or deck levels, please specify your preference. (If no deck level is chosen, the standard option will be booked.)
- For Hotel-to-Hotel tours, please indicate your preferred accommodation category if different levels are available.
- Select whether you’re booking a guided or self-guided tour, if applicable.
- Indicate your preferred tour length in the comments section of the form if multiple lengths are offered.
- Double-check that all required fields are filled out correctly before submitting. Dates should be entered in dd/mm/yyyy format.
- For most of our bike tours, the prices include regular bike rental. If your tour requires a different type of bike, or if you would like to reserve an E-bike, please specify this in the form.
- We offer multiple payment options.
- Use the comments section to provide any additional details or special requests you may have.
After you submit your reservation, you will receive an immediate email confirmation confirming receipt of your request. If you do not receive this email, it means your form was not submitted successfully—please contact us, and we will be happy to assist you.
IMPORTANT: For group bookings, please ensure that each couple or individual requiring separate billing submits their own reservation form.